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Commonwealth Bank customers unable to use banking services for hours following outage

By , in News Australia , at July 6, 2021 Tags: , , ,

Australia news

A Commonwealth Bank branch in Melbourne's CBD

The Commonwealth Bank says an outage led to customers being unable to access its banking services for much of Tuesday.

Some customers complained online about not being able to access their accounts or pay for items, explaining they had to look around for loose change or leave stores unable to pay for groceries.

The bank confirmed the outages at 11:45am, and a bank spokesperson said services were returning to normal at about 1:45pm.

The bank apologised and it said some customers would continue to experience delays.

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